I don’t know why, but
every time I am in the writing center I end up at the desk because everyone
else is in consultations. Because of this, and feeling intrusive if people
don’t ask if I want to sit in, I have not sat in on a consultation in a week
or two, but I have heard debriefings and that is what I would like to talk
about.
When I get into the
writing center at 10:00 AM on Tuesdays and Thursdays Max is typically still
there. This past week he left a little later because he was debriefing an
hour-long appointment with TJ. They were still talking about the appointment
when they came out of the OWL and then everyone in the writing center at that
time, because it was slow, briefly discussed the appointment. While I was not
there for the appointment or the official debriefing I am using this as my
example for this week’s journal.
From what I gathered in
this discussion the student was ELL who was writing a movie review for a
class assignment. Max said that even though it was an hour long, there was little
communication between them because the student struggled with English and
wouldn’t respond to Max speaking in Spanish to help. This piqued my interest
because one of my biggest fears in consulting is the student and I not being
able to understand one another. I am hard of hearing to begin with and for some
reason my brain doesn’t process accents as well as I wish it would. My fears
are that the student will feel like I am mocking them or think that they are
the problem when it is my inability
holding us back. This is relevant for all students and consultations, but
something I am most worried about with ELL students.
I asked Max how he handled
a consultation that he described as awkward and a little painful because of the
lack of communication. He said that he asked the student as many leading
questions as possible, speaking in both English and Spanish when there was a
particularly difficult academic English word, and eventually had to move to
more directive methods of tutoring (directive wasn’t a word he used, but one I
apply to all that he told me). I guess the student added lines from a brochure
in his writing without citing them. Max said he had to explain to the student that the quotes needed to be edited away or cited. There were a few
more concerns Max had during the consultation, but he said ultimately that even
though it was awkward and hard that sometimes consultations just don’t go well
and that isn’t the fault of anyone involved. The whole interaction with Max
where he was explaining and reflecting was extremely important for me, because
even though I didn’t sit in on the consultation, I was able to hear how he
handled it and why. He explained that he didn’t know of anything else he could
have tried with the student and that he hoped the student learned anything that
would help him revise. I am relieved that someone I believe is so good at his
job can even too have a difficult consultation or situation.
Knowing that Max tried a
lot of the skills and tactics we have been reading about, and also knowing that
I believe he is fun and awesome and likely fantastic at writing center work, I
believe that I can make my way through any consultation. The goal, of course,
is to help the student in any way we can, and I know from teaching that the
people who come through our doors are sometimes enthusiastic, sometimes able
and ready, and other times none of the above for any variety of reasons. Not
everything is going to go well and my anxieties are legitimate but also
inevitable. There will be days when the student next to me and I are not
functioning well together, but I will do my best to help them, and debrief with
lovely writing center friends after.
I don’t know if this
counts as an observation or journal, but I hope it does, because this was an
important experience to have been relayed to me! Also, in other news, this past
week of my TEFL course was grammar and lexis and (because no where is as
awesome as here) I had five grammar quizzes to do. I made it through the week
and the quizzes thanks to some help from Skyler and a growing awareness of what
makes up all these sentences I am reading and writing.
In other other news, it is
great to have you back! I hope you are feeling better and I can’t wait to set
up my additional 503 tasks and duties.
Hi, Nicole!
ReplyDeleteEven though you didn't directly observe this consultation, Nicole, I agree that this was an important interaction to record here. Not every session goes well. This is true. But there are a few key things to keep in mind. We must ask ourselves, "Why didn't that go so well?" This time for reflection--although as obvious as it may seem--prevents us from rehashing failed consultations in future sessions. In this instance, I think Max was right that the language barrier was the primary hitch. Sometimes it's other issues, though, and these issues--if attended to--can be reduced in the future. The moral of the story? Reflecting with our WC peeps is absolutely an important part of what we do! It's the same thing with our teaching, right?! Work like this can be isolating, so we press against that by insisting on a communal approach. When things don't go so well, we should talk about it. When things do go well, we should talk about it. We live and die by conversation in the DUB-C. :)
mk